We ensure quality & support. People love us & we love them
We develop custom enterprise cloud software to connect your entire business together via the web.
We build applications from the ground up custom-tailored to your business, your process, your way of doing things. You don't have to conform to box solutions and have the burden of training your staff. Let your staff train us!
Does your IT situation leave you feeling lost? Stop Worrying! Let us help you navigate the treacherous waters of IT. Work with us to find your path to IT bliss by understanding your unique processes.
Our custom-built enterprise software is all Cloud based and accessible from the browser. No more special software to get at your data. Access your data anywhere, from any device, all the time.
All of our work involves a mobile strategy from the ground up. Our web apps work on all devices by design. Your app will work just as well on your phone on the go as it does on your computer in the office.
We ensure quality & support. People love us & we love them.
The pace of business and innovation is accelerating as exciting new technologies like mobile, cloud computing and social networks are transforming how people live and do business.
We provide a single point of contact for all of your IT needs by connecting your entire business together via the web. We also work with you to integrate different areas of Internet technology so everything functions in unison; including IT strategy consulting, software development, graphic design, mobile app development, Internet marketing & advertising, e-commerce, game development, networking, tech support, video editing, audio design & editing, photography and cloud computing infrastructure.
We partner with forward thinking firms that are looking to improve their business efficiency by leveraging technology, without wanting to become technology experts. We want to make it easy for your business to adapt and harness new technologies so you can focus on what you do best — running your business.
Take your business to the next level with our IT Strategy Consulting. Navigate the treacherous waters of IT with seasoned professionals at your side.
Build the next great thing with our Custom Software Development services. Have an idea? Let us turn it into reality!
Are you lost in the woods when it comes to your IT infrastructure? Our IT Process Audits will help you figure out where you are and where you need to be to reach your short and long term goals for your business.
Need software that can get the most out of the iPhone, iPad or Android device? Our Native Mobile Application Development can make the most of iOS and Android to unleash the power of your app on all devices.
We can even help you with your Marketing/Advertising Strategy to get your product in front of as many people as possible.
Need a little extra polish in your advertising or marketing strategy? Our Videography services will help you create the pitch-perfect video to showcase what you do.
Let us take care of the headaches of maintaining your website or web applications online! Our Web Hosting and Support packages let you hand off the management to the pros (us!).
We take a deep dive on your processes to truly understand your business before we offer you solutions. Our custom solutions only give you exactly what you need, without the extra fluff.
We work with you to have a bigger plan for IT beyond software and hardware tools. How do you plan to stay competitive using the latest technology? Let us help you figure that out.
Most of our clients work with us long-term and come to see us as their full-service contract IT department.
Does your lack of knowledge about IT keep you up at night? Not to worry, we’ll have you sleeping like a baby in no time with our down-to-earth common sense approach to solving problems with technology.
It’s the experience, skills, attention to detail, and crystal clear communication with our customers that put us ahead of our competitors. We understand the importance of reliability and accountability to our customers. We know that our clients depend on our services and our advice as an investment in the future of their companies. And we know that the proposition of spending your hard-earned capital on IT can seem a little daunting and feel risky when you’re relying on a 3rd party to design a solution for you.
It is not worth it to put the future of your company in the hands of the lowest bidder.
It may feel like you’re reducing risk by reducing cost, but it’s truly the opposite. Going with a less experienced firm may save you a buck in the short term. But IT – and the decisions you make regarding it – shapes the possibilities for your company in the long run. We have helped numerous companies discover the power that a well-considered and experience-based IT strategy can bring them – both now and for the long haul.
Insights and experience from the past 15 years have taught us a lot about our clients and their needs. We have heard time and time again our clients’ frustrations with bargain basement IT firms who have grossly mishandled projects, either taking 3 or 4 times as long to deliver or delivering something that completely misses the mark and fails to provide an appropriate solution. Those failures end up costing much more money and time in the long term.
Talk to our clients and they’ll all agree that spending a little more with an experienced IT firm ends up costing less in the long run. The days of using IT solutions as a quick fix are gone. A good IT strategy is a solution for the issues of the today and preventative maintenance for the unknown challenges of the future. Done well, your IT infrastructure will grow organically with your business, keeping your team efficient and giving you access to the data you need to make good business decisions.
We really do empathize with our clients who took the cost-sensitive route when taking over botched IT projects. We get it. That failure hurts and makes business owners gun-shy in the future. But IT isn’t an option anymore. It’s a required part of every business in today’s hyper-competitive market, regardless what industry you’re in. You need a professional IT strategy and solid IT infrastructure. And instead of muddling your way through with the bargain bidders, hire a team that will take the time to understand your business and its future, and custom tailor solutions around it.
We ensure quality & support. Check out our 4-phase process.
Requirements Gathering and Planning
Treated as a paid mini-project, the purpose of Discovery is to give you an accurate view of what is required from both of our organizations in order to make the project a success. This might include meetings with different levels of employees from your company, a walkthrough and dissection of your company’s processes, and investigation into your current IT infrastructure. Essentially, Discovery produces a high-powered checklist that will turn into a project plan when the implementation project starts.
Discovery Projects are usually only 2 or 3 days but can be longer for more complex projects. The first day or so is devoted to meeting with you and your team and delving into the problem we’re going to solve, how your processes around that problem work (or should work), and brainstorming about the specifics of how our solution will solve the problem and how people will use it. The rest of Discovery is where we go back to the office and our team concentrates on creating a high-powered checklist detailing what we’ve learned, how our solution will be designed and executed, and how it will function once it’s in your hands. We call this checklist the Statement of Work (SOW).
Development and Implementation
Once you accept the Statement of Work, the scope the project has been defined in detail and the rubber really starts to hit the road. All of our projects are designed, scheduled, and staffed to meet deadlines and exceed expectations as a matter of course. A standard lead time from the Statement of Work being accepted to the project beginning is within 30 days. This lead time allows us to match the best in-house resources to fit the particulars of your project. It’s all about assembling the right team to ensure the successful completion of your project. Sometimes that means waiting for a particularly appropriate developer to become available. Getting the team right avoids risk and saves time. Of course, if you’re on a tight schedule and you need the development to start sooner, we can work with you to accommodate your deadlines.
As you may know, with us you get an entire team consisting of at least one Developer, one Quality Assurance member and one Project Manager. Larger projects may result in larger teams, but you’re always going to have one Project Manager. This person is your single point of contact throughout the project. Having one point of contact streamlines communication and allows for a fluency in cross-company language to develop as the project matures. However, one primary point of contact does not mean the rest of our team has forgotten about you. If you run into problems, both the Director of Development and Director of Sales are there to ensure any derailed projects get back (and remain) on track.
Throughout Testing and Acceptance
Deployment and Follow Through
"We have contracted Pennell Inc. since 2006 for high level IT consulting & development which has helped us build our company from the ground up. We would not be where we are today without the expertise of Shaun and his team."
"We used to use old forms of technology including a large amount of paper until Pennell Inc. designed a custom software system that automated our processes and digitally connected all our our departments and locations together. Now we operate at a higher level. Thanks for bringing our company into the 21st century!"
"Shaun closely worked with us to bring our outdated website into the web 2.0 era, bringing with it a much needed face lift and a much more pleasant user experience. We have seen increased web traffic to our site and more user engagement ever since. Thank you Shaun for making the whole process as easy as it was!"
"Pennell Inc. designed my amazing new website to help promote my Mixed Martial Arts career! Way better than I expected! I didn't know where to start so they took care of everything from beginning to end. I totally recommend these guys! Thanks for the sponsorship!"